New client guide: choosing and instructing a solicitor

We've published a new plain-language guide to help clients understand what to expect when choosing and instructing a solicitor, from working out whether you need one to knowing what questions to ask.

The guide covers how to weigh up experience and cost, what to ask before instructing someone, and what your rights are once you've engaged us, including your right to a clear complaints procedure.

It also explains how our practice areas are organised, so you can find the right solicitor for your matter from the outset.

You can read the full guide on our Finding Legal Help page.